At Botaki Designs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).
1. Information We Collect
We collect and process the following types of personal information:
Webform Data: When you fill out a webform, we may collect your name, email address, phone number, and any additional information you provide.
Cookies and Analytics: We use cookies to enhance your experience on our website. Through Google Analytics, we collect anonymized data such as:
• Browser type
• Pages visited
• Time spent on the website
• Geographic location (general)
We do not collect sensitive information or use your data for advertising purposes.
2. How We Use Your Information
The information collected is used for:
• Responding to inquiries submitted via our webform.
• Improving our website and services based on user interaction data.
• Ensuring the website functions correctly.
3. Legal Basis for Processing Personal Information
We process personal information in line with the following legal bases:
GDPR (EU/EEA): Consent, legitimate interest, or contractual necessity.
POPIA (South Africa): Your explicit consent or where processing is required to fulfill a lawful purpose related to our services.
4. Cookies
Our website uses cookies to enhance user experience and analyze website traffic via Google Analytics. You will have the option to accept or decline non-essential cookies through our cookie consent banner.
For more information about how Google uses data, visit Google's Privacy Policy.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except to comply with legal obligations.
With service providers (e.g., Google Analytics) that process data on our behalf under strict data protection agreements.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.
8. Your Rights
Depending on your location, you may have the following rights under GDPR and POPIA:
• Access, correct, or delete your personal information.
• Withdraw consent for data processing.
• Request data portability (GDPR).
• Object to the processing of your personal data.
• Lodge a complaint with your local data protection authority:
• EU/EEA: Contact your local GDPR supervisory authority.
• South Africa: Contact the Information Regulator at https://www.justice.gov.za/inforeg/.
In Botswana, the Information and Data Protection Commission is the authority responsible for overseeing data protection matters. Established under the Data Protection Act (DPA), the Commission ensures the privacy of individuals concerning their personal data.
DLA PIPER DATA PROTECTION (https://www.dlapiperdataprotection.com/index.html)
The Commission's responsibilities include:
Regulating the protection of personal data.
Ensuring compliance with data protection laws.
Upholding individuals' rights to access, rectify, object to, and cancel the processing of their personal data.
For more detailed information, you can refer to the Data Protection Act available on the Botswana Communications Regulatory Authority's website. (BOCRA https://www.bocra.org.bw/)
Please note that the Commission operates under the direction of the Minister and is not an independent body.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:
Botaki Designs
Channeli Mulder, Pandamatenga, Botswana: +267 73 842 005
Rob Moen, Velddrif, Western Cape, South Africa: +27 71 64 34 984
